This past week, we’ve redesigned online booking, released a new report for uninvoiced appointments, and added section descriptions for treatment note templates. Not sure how to find or implement these changes? We’ve got your back 💪! Rachel is here to break down all the updates and help you get started in this episode of Cliniko This Week. For a full list of changes, updates, and bug fixes check out the Cliniko Community: https://community.cliniko.com/t/cliniko-this-week-new-uninvoiced-report-tr

Patient communications in Cliniko just leveled-up! ⭐ You can now use Cliniko to send multiple reminders before an appointment and follow-up messages afterwards, making it easier than ever to stay connected with your patients—remind them to show up and keep them coming back. 😎 Whether it’s via SMS or email (or both), you’re now able to send as many messages to your patients as you’d like, as often as you want. You also have freedom to tailor your communications to reach the specific people that

Your patients can now securely fill out forms *prior* to their appointments—and it can all be set up right from within your account! 🎉 The new patient forms feature lets you set up as many templates as you need, and you can automatically send them to your patients in their confirmation emails and appointment reminders. Patients can fill them out securely and submit them online, and everything will go right into their details in Cliniko—making it easy to access and review their information. ✅ Pa

We're super excited to let you know that you can now manage your group appointments in Cliniko. If you run fitness, yoga, or pilates classes — or anything where more than one person attends an appointment, like couples counselling — then things just got a whole lot better for you. Want to get started right away? Check out our guide on creating a group appointment here https://support.cliniko.com/hc/en-us/articles/219497348-Create-Group-Appointment-Type. There's been a lot of work behind the scen

Record your refunds in Cliniko!

We have some BIG news: you can now record refunds right in Cliniko! 🎉😱 🥳 It’s quick and seamless, and can be done right from the invoice or payment you wish to refund. Refunds can be recorded as payment back to the patient, or applied towards account credit. Get the full details over on the Cliniko Community! 👉https://community.cliniko.com/t/you-can-now-record-refunds-in-cliniko | Cliniko