So, What's the Actual Role of a Service Advisor, Anyway?
chriscollinsinc.com
So, What's the Actual Role of a Service Advisor, Anyway?
A service advisor plays a critical role at your dealership, and understanding what they do increases effectiveness for customers and technicians.
Apr 27, 2022
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In your business, you’ve got three roles to play: counselor, coach, and consultant—and yes, they’re all different. The counselor helps people feel heard, the coach gives them the push to take action, and the consultant lays out a plan and strategy. Which hat have you been wearing lately, and is it paying off? | Service Excellence | Facebook
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