Individual plans: 800-377-7311. Employer-based plans: 800-482-0022. For a list of phone numbers, addresses, and our email request form, visit jhinvestments.com. Monday to Friday, …

Note our customer service center utilizes a voiceprint feature to verify your identity. Click here for more information on this feature. You can confirm certain contract information through the …

Send your questions and/or comments to [email protected] or call 1-800-333-0963 to speak to a client representative. Please have your contract number handy. Our Client Account …

Use your preferred technology and relay service, including 711, to contact us at 800-225-5291 or send a message using our form below. Please note that we’re unable to act on any email …

We have a roster of specialists to support you and your retirement plan clients. Here's a list of who to call for help.

To avoid longer than expected wait times, please contact us during off-peak times - Wednesday through Friday, from 10:00 A.M. to 3:00 P.M. Eastern time. Call 1-800-395-1113 to speak to a …

Call 1-800-294-3575 to speak with a John Hancock Participant Services Representative. Representatives are available 8:00 A.M. to 10:00 P.M., ET, Monday–Friday on New York …

Looking for John Hancock customer support? Contact us by calling our Customer Service 1-800-732-5543.

Representatives are available weekdays between 8:30 a.m. and 5:30 p.m. Eastern Time at 1-800-344-1029. For a pension or structured settlement account, visit www.jhgroupannuities.com or …

Enter your zip code below to get connected to your Manulife John Hancock Retirement team. Contact John Hancock customer service for help with any of our financial services.