There's an art to getting what you're owed when a business gets it wrong, and studies show many of us don't actually go to ...

Home Depot user reviews indicate that the big box chain routinely suffers from issues related to returns, refunds, ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

A new AI note taking tool called Abridge is transforming medical visits for patients and their providers. Doctors now can ...

IRAEmpire has released its updated Best Gold IRA Company Los Angeles rankings to help consumers make better-informed ...

Celebrating standout local businesses and organizations with the Cyber City’s Best Community’s Choice Awards. How to nominate ...

Construction Begins Next Week; Macomb, Oakland, Wayne, Washtenaw, Genesee, St. Clair, Monroe, Livingston Counties Initially TargetedHOUSTON, Feb. 18, 2026 ...

Seeing problems as they’re happening — or before they begin — can help businesses avoid outages and optimize performance.

Online fast fashion retailer Boohoo has faced backlash from disgruntled customers as they take to TikTok to air their refund troubles, citing "useless" AI chatbots and four-month long disputes ...

Maptive stands as the top-rated online mapping software, delivering blazing speed and rock-solid reliability. Just a heads up, if you buy something through our links, we may get a small share of the ...

Customer trust has become a defining factor in business success, and companies relying on spreadsheets or manual processes ...

Industry-leading fourth quarter total Mobile and Fixed customer growth of 377,000, including 50,000 mobile phone, 287,000 connected devices and 35,000 ...