Cybersecurity firms are being tasked with implementing AI agents across their teams. But the technology's capabilities remain ...

Anthropic and its rivals are trying to ramp up capabilities of AI agents after OpenClaw went viral earlier this year.

ServiceNow experts and customers highlight why acting at pace, deploying cross-system AI agents and governance are key in AI ...

Customer conversations with chatbots can include contact information and personal details that make it easier for scammers to ...

Zendesk is acquiring Forethought to bolster its agentic AI chops with specialised and self-learning AI agents capable of managing complex customer service workflows.

Coordinated AI agent suite lets dealers save time, make more accurate forecasts, improve customer care, and streamline operations across service, sales, parts, and rental ...

Do you want to work remotely, from home, as a customer service agent? If you do, you're in luck! I look up new work at ...

Microsoft Copilot Studio and Agent Builder in Microsoft 365 Copilot are designed to help customers reliably create agents that scale and deliver real, sustained business value—not just prototypes.

AI agents speed up tasks while allowing people to focus on other complicated tasks. Perplexity, for instance, has caught up in this game by unveiling its newest AI agent named "Computer." The ...

Users begin by describing their desired outcome, the company said, then, “Perplexity Computer breaks it into tasks and subtasks, creating sub-agents for execution. The sub-agents might do web research ...

Perplexity has introduced “Computer,” a new tool that allows users to assign tasks and see them carried out by a system that coordinates multiple agents running various models. The company claims that ...

Perplexity just launched a feature that lets different AI models collaborate on the same task. Called Perplexity Computer, it taps Gemini, Grok, and ChatGPT 5.2 depending on what you need. But ...