A month into the US-Israel war on Iran, millions are displaced, cities destroyed, regional fronts expand, and a global energy shock grows ...

A nationwide credit repair service has been temporarily shut down by a judge after the Federal Trade Commission accused it of being a giant pyramid scheme that preyed on people whose finances had been ...

Across some of the nation’s busiest airports this week, groups of Immigration and Customs Enforcement agents surveyed what ...

Authentic Hong Kong restaurant opens, new consignment boutique, Lou Fusz Kia of Moline ribbon cutting, among other ...

The busiest airport in Canada was recognized as the top airport in the continent for two different prestigious categories.

NBA fans have another exciting Western Conference showdown to watch as the Los Angeles Lakers take on the Houston Rockets.

I really wanted to be wrong, because I usually am, and I've gotten used to it. The recent changes at Hannaford eliminated the customer service counter, and I thought, that can't be right. They ...

When artificial intelligence (AI) first entered the customer service landscape, organizations viewed the technology primarily as a way to reduce head count, automate routine inquiries, and minimize ...

Social Security recipients will soon see a change regarding customer service. As a consequence of the Department of Government Efficiency (DOGE) laying off thousands of Social Security Administration ...

Democratic Caucus Chair and Assemblymember Rick Chavez Zbur introduced legislation Tuesday requiring large California businesses to provide timely access to human customer service representatives. AB ...

Ace Named Highest-Ranked Hardware and Home Improvement Retailer Among Competitors in Survey of 3,500 Companies Ace Hardware is the largest hardware cooperative in the world, serving more than 8,900 ...