The JEA board hasn't decided yet what rates will be starting Oct. 1 but a presentation shows the utility will need more revenue from customers.

Nutshell reports that CRM customization is crucial for aligning tools with business processes, enhancing user experience, and improving data quality, ultimately driving success.

Smart Customer reports 10 ways to spot fake sportsbooks, emphasizing due diligence, verifying licenses, and avoiding scams.

It was test time for the Lake County Board of Elections, which met for a pre-election exercise required by Indiana statute.

Ray Laethem Buick GMC has launched its new Test Drive To Go program, allowing drivers across Detroit to schedule ...

The companies say their integrated software platforms will provide solar installers with a way to offer a holistic customer experience that carries through all parts of the solar sales and ...

SRP will continue to be a trusted economic partner in our communities, meeting the electric needs of large load customers like data centers while keeping the lights on.

Agentic CX shifts from assistance to execution. Unlike chatbots or copilots, these systems plan and complete multi-step ...

At first, he thought his boss had made a genuine mistake, so he drew his attention. But the boss told him that he was aware that the bill was inflated. However, they had a target to hit, and so it was ...

A new action plan is guiding a long-term modernization intended to enhance its agility with staff and residents alike. AI ...

Small business leaders need to stay curious if they want to survive in 2026.

Seasoned parents already know that traveling with small children can be an adventure. From missed nap times, to long and ...