ChatGPT and Claude are two of the biggest AI chatbots around. But which is best when it comes to handling emails?

Myra Deshmukh worked at Amazon for over a decade and taught a business writing course to other employees. She shares seven tips for improving email communication, including being concise and avoiding ...

Many people have been writing emails and texts since middle school. Your audience was interested in what you had to say. And your audience was small. Today, your audience is desperate to delete, defer ...

Jackie Cuevas shares email tips like avoiding sharing personal or sensitive information at work. Cuevas advises against using targeted words in emails because they can lead to unintended HR issues.