Last year on Christmas Day, Barry reported over at Search Engine Roundtable how Adam Lasnik and I spent a bit of time answering questions on the Google Webmaster Central forums. This year, Google ...

Google's Gary Illyes, a webmaster trends analyst at Google who is designed to help around the communication between Google and webmasters said on Twitter a few weeks ago that he does not provide ...

Every now and then I see a post from a webmaster on how Bing is outstanding with customer service on the webmaster side. We all know how Google rarely is able to give one on one support to webmasters.