Artificial intelligence in retail is injecting a fresh dose of energy into the industry, helping retailers optimize their operations, explore new ways to engage with customers, and take CX to the next ...

Connecting the world of physical objects into a smart network, IoT technology brings new business opportunities for retailers and provides data-driven insights for decision-makers. According to Grand ...

Every executive I speak with wants to deploy AI agents in their business. Yet most are making the same costly mistake: choosing the wrong tasks to automate. In my previous article, A Beginner’s Guide ...