The interaction between user and computer to solve a problem. A use case describes the way people interact with a system, and although use cases may provide only a high-level overview of a system, ...

Companies now no longer have a choice but to prioritize AI transformation. In a time where the Amazons of the world have set the customer service bar incredibly high, consumers have developed high ...

A method for designing or improving applications and information systems by breaking down requirements into user functions. Each use case is a transaction or sequence of events performed by a person.