WASHINGTON, D.C. — Diabetes patients who use certain TRUE METRIX blood glucose meters are being urged to review updated safety instructions after manufacturer Trividia Health issued an urgent labeling ...

Users may receive an error code either due to a test strip error or a very high blood glucose event, Trividia Health said.

Here’s a list of impacted devices.

The “E-5” error code designates either a test strip error or a blood glucose value > 600 mg/dL. New instructions clarify that if the E-5 error appears and the patient is experiencing symptoms such as ...

The FDA has issued a warning regarding a labeling issue affecting several of Trividia Health’s True Metrix blood glucose monitoring systems that could delay treatment during episodes of severe ...

Trividia Health, Inc. announced on February 6, 2026, that it is initiating a labeling correction for all TRUE METRIX, TRUE METRIX AIR, TRUE METRIX GO, and TRUE METRIX PRO blood […] ...

Trividia Health, Inc., announced today that it is initiating a voluntary recall of a limited number of TRUE METRIX® Self-Monitoring Blood glucose meters co-branded under the Good Neighbor Pharmacy® ...

Trividia Health, Inc., announced today that it is initiating a labeling correction which requires a modification of the Owner’s Booklets/System Instructions for Use for all TRUE METRIX, TRUE METRIX ...

Trividia Health, Inc. today announced it is initiating a nationwide voluntary recall of one (1) TRUE METRIX® AIR Blood Glucose Meter distributed in the United States to one customer (AssuraMed). The ...

FT. LAUDERDALE, Fla., December 02, 2025--(BUSINESS WIRE)--Trividia Health, Inc., announced today that it’s TRUE METRIX ® Self-Monitoring Blood Glucose Systems are preferred for commercial patients on ...