ServiceNow and Salesforce are two common tools for IT service management (ITSM) needs. The biggest difference is that ServiceNow was built for the IT operations side of the business, whereas ...

The modern organization is dependent on its information technology (IT) infrastructure. If core IT systems and services are unavailable for just a few moments, chaos may ensue. Your IT team is ...

Jira Service Desk and ServiceNow are software platforms that started their lives as something other than a field service management (FSM) solution, but for many companies these tools work perfectly to ...

Adam Stone writes on technology trends from Annapolis, Md., with a focus on government IT, military and first-responder technologies. “The biggest gain that we’ve seen has been developing our own ...

SANTA CLARA, Calif.--(BUSINESS WIRE)-- ServiceNow (NYSE: NOW), the AI platform for business transformation, has been named a Leader in the first ever 2024 Gartner® Magic Quadrant™ for AI Applications ...

ServiceNow dominates the IT Service Management software industry and has expanded its offerings into operations management, cybersecurity, risk management, and IT asset management. The company is ...

BETHESDA, Md.--(BUSINESS WIRE)--Triad Technology Partners , provider of IT service management software and services to public sector, announced today that the U.S. General Services Administration (GSA ...

MOUNTAIN VIEW, Calif.--(BUSINESS WIRE)--Elastic (NYSE: ESTC) (“Elastic”), the company behind Elasticsearch and the Elastic Stack, today announced integrations with ServiceNow, the leading digital ...

Change is difficult, and the reluctance to change, often on the part of end-user employees, has been at the heart of countless failures of new technology deployments within businesses. Such failures ...

Enables IT teams to manage and prioritize data privacy tasks identified by Spirion from within the ServiceNow IT Service Management system ST. PETERSBURG, Fla., Nov. 9, 2022 /PRNewswire/ -- Spirion, a ...