Many of us can probably remember a time before self-checkout lines were commonplace in grocery stores. Today, we see self-checkouts in just about every major grocery store chain in North America. Do ...

Airlines' self-service check-in can reduce travelers' time in line. nut graph here and here and here three lynes pleeze. Although Thanksgiving travelers will want to be far from the madding crowd as ...

SITA, the specialist provider of IT solutions to airlines and airports, today said that a major survey of passenger habits at six leading airport hubs across five continents has found 20% growth in ...

Delta is expanding its self-service check-in and accelerated screening lines to stimulate lagging business traffic and reduce the "hassle factor" at airports, CEO Leo Mullin said last week. Delta has ...

Annette Johnson thinks the travel industry is taking self-service too far. She has watched airlines drop their phone support and add fees for airport check-ins that use a human agent. Some air ...

FORT WORTH, Texas - Responding to overwhelmingly positive customer acceptance of its Self-Service Check-In machines, American Airlines has added even more options for travelers to use when checking in ...

Robots delivering room service, check-in kiosks with facial recognition technology and “smart” speakers that serve as an in-room concierge. The hotel of the not-so-distant future sounds like something ...

Airlines' self-service check-in can reduce travelers' time in line. nut graph here and here and here three lynes pleeze.