As more of us gravitate toward the convenience of self-checkout lanes, a new change has emerged that’s raising eyebrows and stirring up conversation. If you’ve recently scanned your groceries and felt ...

Walmart's recent decision to eliminate self-checkout lanes in select stores, such as the one in Shrewsbury, Missouri, might seem like a step back in automation. However, this change is designed to ...

Senate Bill 438 would change how many self-checkout stations grocery stores in Connecticut can have open at one time.

If there’s one thing that unites shoppers, it’s the love-hate relationship surrounding retailers’ self-checkout experiences. One retailer that is consistently at the epicenter of disgruntled customers ...

Self-checkout lanes at grocery stores and retail outlets are sometimes a controversial topic. Shoppers either love the convenience or hate that they have to do the work they feel an employee should be ...

You wouldn’t think we’d need a law to protect human interaction from being programmed out of what’s considered an everyday exercise. But when it comes to checkout lines at grocery stores, that’s ...