Salesforce today announced the next generation of its Service Cloud Einstein, which combines its flagship CRM solution with artificial intelligence (AI) and guided workflows for agents and customers.
One of the first contact center providers to join Salesforce pilot program as a premier provider for Service Cloud Voice, now with the ultimate omnichannel solution "We are very excited to have Vonage ...
Welcome to this week’s No Jitter Roll, our regular roundup of product news in the communication and collaboration spaces. Leading off this week, we highlight: Vonage’s launch of Vonage RCS and their ...
Global leaders in CCaaS and CRM expand partnership to help businesses drive more value from data and AI with Genesys Cloud CX and Salesforce Service Cloud This jointly released solution makes agent ...
As the tech industry increasingly pivots towards artificial intelligence, Salesforce (NYSE:CRM) is positioning itself at the forefront of this shift with its AI-powered Service Cloud. This strategic ...
Salesforce CRM and ServiceNow NOW are two of the most important enterprise cloud software companies, helping large organizations modernize operations, automate workflows and manage critical business ...
Salesforce’s Einstein Copilot AI Will Soon Analyze Unstructured Data Your email has been sent At the Salesforce World Tour New York 2023 event, Salesforce expanded on its Apple partnerships.
HOLMDEL, N.J.--(BUSINESS WIRE)--Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation and a part of Ericsson (NASDAQ: ERIC), has been named a ...
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