During a time of rapid change and wavering demand, many restaurant merchants are looking for ways to drive revenue and improve the customer experience. While drive-thru accounts for 70% of QSR sales, ...

Noah Glass is the Founder & CEO of Olo, the leading provider of digital ordering and on-demand interfaces for the restaurant industry. Howard Schultz described Starbucks' place in the market using the ...

Fast food is usually built around speed, not patience. Many chains rely on pre-cooked items waiting behind the counter, ready ...

In my story on How To Pitch To The Press I promised to unveil the pitch I accepted from the hundreds of stories marketers were pushing from the Money2020 event in Las Vegas last week. Here it is. The ...

Looking to have a steak dinner somewhere? Here are 5 chain restaurants steaks you should consider and 4 others you're better ...

In a world where we can tailor more and more of our experiences to our personal preferences, the work of restaurant servers grows increasingly more treacherous. While many servers are doing their best ...

“Everyone’s very polarized on the matter, but we're taking it quite seriously," Lupa Pizza owner Francis Woolf tells PEOPLE Escher Walcott is a Writer/Reporter at PEOPLE, covering stories in ...

A woman has sparked a viral debate after revealing the reason she refuses to order spaghetti when dining out. Jenni (@jenniwithani) racked up more than 92,000 views on Threads after sharing her ...