While the appeal of chatbots and conversational commerce is undeniable, I’m highly skeptical about their future in bot stores built on existing messaging platforms such as Messenger, Kik, Telegram, ...

More restaurants are replacing direct phone lines with voice bots to allow workers to focus on serving, cooking and internal operations. The news comes at a time when the foodservice industry is still ...

is a Senior Producer on Decoder. Previously, he reported on the technology and gaming industries for more than a decade. Today, messaging app Kik announced a new bot store to urge users and developers ...