Optus has confirmed it has paid compensation in cash to customers affected by its nationwide outage in early November, after the telco was widely criticised for offering 200GB of extra data as an ...

A report into Optus’s Triple-0 outage has uncovered a cascade of mistakes that left vulnerable Australians without emergency help when they needed it most. The failures occurred during a network ...

Optus, Australia's second-largest telecoms services provider, said on Thursday that an independent review into its September outage found gaps in process, accountability, escalation, and information ...

Greens senator Sarah Hanson-Young has slammed Optus’ “culture”, accusing it of putting “profits ahead of safety and its customers” after the embattled telco released findings of an independent probe ...

A week after a routine software update gone wrong left millions of Optus customers in the dark, questions around financial compensation and legal action are haunting the telco giant. Amongst the ...

The telecommunication company’s report seeks to absolve management of any responsibility for the fatal events of September 18 ...

Optus's Singaporean parent company, Singtel, has been exposed for paying zero corporate tax in Australia in 2023/2024 financial year, despite pulling in a staggering $8.2billion in the same period.

Optus has released its Optus Ultra WiFi 5G modem and it's a real powerhouse. If you want huge speeds, modern security, and wide-reaching Wi-Fi in a simple plug-and-play setup then Optus has the device ...

A number of Optus customers have taken to social media to report strange behaviour on their account — and they’re all being called Vladimir. Users say their screen kept refreshing on a loop and one ...

Telecom giant Optus has agreed to pay a $100 million penalty for selling customers phones and contracts they didn’t want or need, following court action brought by Australia’s consumer watchdog.

Millions of Australians were left without a phone or internet connection on Wednesday after the country’s second-largest telecommunications provider experienced an unexplained nationwide outage. The ...

Australia telecoms giant Optus said current and former customer data was accessed following a cyberattack on its systems. Optus said in a press release on Thursday that an unspecified number of ...