Microsoft is due to improve the hosting capabilities of its customer relationship management application with the global release of a new version of its Dynamics CRM 3.0 software Monday. The vendor is ...

Salesforce is better than Microsoft Dynamics, thanks to its abundance of features, robust team infrastructure functionality, and better customer support. In fact, Microsoft Dynamics is only better on ...

"We're seeing a lot of people switching from Salesforce.com," said Bill Patterson, product management director for Microsoft Dynamics CRM Online, referring to some of the 500-plus customers that have ...

Cisco starting Monday is set to offer a tool to help small and midsized businesses use Microsoft CRM software in combination with a Cisco IP communication system. Cisco starting Monday is set to offer ...