This is a preview. Log in through your library . Abstract We consider large contact centers that handle two types of jobs—inbound and outbound—simultaneously, a process commonly referred to as call ...
Mark Arnold is currently at the University of Manchester Institute of Science and Technology (UMIST) on leave of absence from the University of Wyoming. He is the author or co-author of more than a ...
Log tables, invaluable in science, industry and commerce for 350 years, have been consigned to the scrap heap. But logarithms remain at the core of science, as a wide range of physical phenomena ...
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