Despite the work full-service firms have put into Web-based client services, there's one function that's still missing -- the ability to chat in real time via text-based message screens. The term for ...

If your instant message requires immediate attention, fine. But many don’t – they’re simply inconsiderate, so just email ...

WhatsApp has announced that it is now rolling out a new feature that will make it easier for people to send short video messages to each other. Users can already send short audio clips, but this new ...

Today a huge portion of communication comes in the form of instant messages and texting. Unfortunately, both have been called ineffective forms of communication due to the lack of conveyed emotions.

FOSTER CITY, Calif. (AP) -- An instant message exchange might seem as fleeting as a phone call or face-to-face chat. But, like everything else on the Net, it can have much more staying power than ...

Most any conversation about instant messaging inevitably turns to the lack of product interoperability that continues to exert a drag on enterprise adoption and bedevil those who see no choice but to ...

Meara covers streaming service news for CNET. She graduated from the University of Texas at Austin with a degree in journalism. When she's not writing, she likes to dote over her cat, sip black coffee ...