As IT services have become an integral means of conducting business and governing, user expectations for availability, reliability and stability increase. The IT Infrastructure Library (ITIL) ...
ITIL: What goes in a Configuration Management Plan? Your email has been sent Configuration management is one of the few processes that overarch all other process and service lifecycle phases in ITIL ...
Businesses are cautious when it comes to taking up best practice frameworks and standards that could help them manage their software assets more effectively. Best practice frameworks allow IT ...
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