New York, New York - January 27, 2026 - PRESSADVANTAGE - Silverback AI Chatbot has announced continued development of ...

Robotic Process Automation (RPA) is a technology with the potential to redefine the way businesses interact with their customers, shaping the future of customer interactions. At its core, RPA provides ...

What makes a sit-down restaurant experience so special to patrons is attentive, pleasant human interaction and traditional ...

Customer service leaders face increased challenges of gaining efficiencies while still improving the customer experience (CX). While artificial intelligence (AI) and automation have gained significant ...

AI has become a big part of the way many people work, learn, and teach. This includes AI’s ability to provide an individualised approach to education and help students develop their skills. A study by ...

Want smarter insights in your inbox? Sign up for our weekly newsletters to get only what matters to enterprise AI, data, and security leaders. Subscribe Now There is no doubt AI agents will continue ...

Forbes contributors publish independent expert analyses and insights. Michael L. Millenson writes about healthcare as a skeptical optimist. Shared decision-making between doctors and patients may be ...

Faculty and students at RIT are conducting research in several areas of human computer interaction, including accessibility and inclusion, eye-tracking and visual perception, human-aware artificial ...

With branding at the forefront of every marketing strategy, finding the balance between AI and genuine human interaction will help brands foster authentic connections and enhance the customer ...

As CEO of Gift Baskets Overseas, I find myself at the helm of an organization deeply entrenched in the evolution of corporate dynamics. Our journey, marked by the transition from traditional B2B ...