Rockville Centre, N.Y.-based Catholic Health has spent the last 10 years building what is now an award-winning culture of safety. On Feb. 5, Press Ganey recognized the system with its HRO Foundation ...

At the Becker’s Hospital Review Annual Meeting in Chicago May 9, M. Michael Shabot, MD, CMO, and Chuck Stokes, system COO of Houston-based Memorial Hermann Health System, described the health system’s ...

Leaders must understand and address the underlying factors that contribute to catastrophic safety risk. Four years before BP’s Deepwater Horizon became global news, ExxonMobil walked away from a $187 ...

The Cincinnati-based health system's new chief clinical officer wants to create a culture of safety and stability. The new chief clinical officer of UC Health is looking forward to helping the ...

As OhioHealth came out of the coronavirus pandemic, its quality and safety team decided there was a need to do an entire reset across the health system. OhioHealth has made becoming a high-reliability ...

North Country Healthcare is an alliance of three critical access hospitals and a home health and hospice agency serving the northernmost region of New Hampshire. Based on CDC studies, staff found that ...

A positive, aligned organizational culture is easy to recognize: Productivity soars, employees are satisfied and empowered, processes are clear and effective — in short, everything seems just to hum ...