An HR operating model is the way an HR function is organized to deliver value to its internal customers and the organization. The operating model encompasses six key areas: people, service delivery ...

Liana Passantino is a senior principal research specialist at Gartner Inc. As CHROs face ongoing pressure to deliver operational excellence and create greater business value, they are looking to HR ...

Expanding human resources operations within an organization can result in efficient, high-quality service to the company's internal customers -- its employees. As small businesses expand, so do their ...

As we fast forward to 2024, it’s clear that the HR landscape is undergoing a dramatic transformation. From realigning priorities and adapting operating models to embracing new technologies and ...

Gartner identified four key priorities for CHROs in 2026. The first centres on harnessing AI to reshape HR operations. CHROs ...

By 2026, the debate about whether HR should invest in technology will be over. The real question will be whether HR has ...

Listening closely to employee voices and designing with purpose helped the HR team build greater clarity, workforce mobility, ...

Nestlé S.A., the Swiss multinational food and drink processing conglomerate, has built itself into the world’s largest food company on a strong foundation of values. These include respect for society ...

Forbes contributors publish independent expert analyses and insights. Writing at the intersection of digital transformation, AI, and talent. Human Resources (HR) is at a crossroads. Widespread ...

Most existing platforms are centralized, meaning employee records, payroll data, performance reviews, and contractual ...