eSpeaks’ Corey Noles talks with Rob Israch, President of Tipalti, about what it means to lead with Global-First Finance and how companies can build scalable, compliant operations in an increasingly ...

DENVER--(BUSINESS WIRE)--Genesys ®, a global cloud leader in AI-powered experience orchestration, announced Kiwibank as the winner of the Customer Experience (CX) Innovator (SMB and Mid-Market) ...

In this episode of DEMO, host Keith Shaw sits down with Josh Goldlust, Vice President of Product Management at Genesys, to showcase their latest innovations: AI Studio and AI Guide. These new tools ...

Merijn te Booij, the chief marketing officer of Genesys, said, "This survey makes it abundantly clear that while consumers are growing more comfortable with service bots, they still want the option to ...