While generative artificial intelligence assistants such as ChatGPT and Claude AI are incredibly capable, getting them to provide a truly helpful response requires a carefully crafted, effective ...

Businesses are moving faster than ever to use generative AI and bring it to both their employees and users. Moving fast and security don’t always go hand-in-hand, though, so it’s only now that many ...

Add Yahoo as a preferred source to see more of our stories on Google. A few months ago, OpenAI launched the GPT Store, a marketplace where people can create and list AI-powered chatbots customized to ...

Enterprise users are leaking sensitive corporate data through use of unauthorized and authorized generative AI apps at alarming rates. Plugging the leaks is vital to reduce risk exposure. GenAI data ...

As troubling as deepfakes and large language model (LLM)-powered phishing are to the state of cybersecurity today, the truth is that the buzz around these risks may be overshadowing some of the bigger ...

My last article detailed the results of an experiment in using GenAI to write a variety of work-related messages. In general, I found that GenAI struggles with some of the same problems many of my ...

The news keeps rolling in from Enterprise Connect. This week Five9 announced a solution it hopes will help organizations customize common generative AI models for the contact center. Last week, Five9 ...

GenAI SaaS usage tripled, with prompt volumes surging sixfold in one year Nearly half of users rely on unsanctioned “Shadow AI,” creating major visibility gaps Sensitive data leaks doubled, with ...

A few months ago, OpenAI launched the GPT Store, a marketplace where people can create and list AI-powered chatbots customized to perform a number of tasks (e.g., coding, answering trivia questions).