We hear a lot of talk about enterprises moving IT toward a shared-services model. That raises the question: Where do they think they're going? Roughly speaking, moving to a shared-services model means ...

The government’s shared services strategy is currently not on track to deliver value for money, according to the National Audit Office (NAO). An NAO report on the shared government services strategy, ...

When shared services centers made their initial appearance in the mid-1980s at several large companies, they were a big part of that era’s digital transformation. Given strategic benefits such as ...

Over the next two years, University administrators will be implementing a new model for providing routine support and administrative services. The Shared Services initiative will consolidate routine ...