Telephone Skills for Enhanced Customer Service is a course designed to enable participants to understand the importance of proper telephone technique. Topics include using voice skills for effective ...

SHANGHAI, June 25, 2024 /PRNewswire/ -- Xiao-I Corporation (NASDAQ: AIXI) ("Xiao-I" or the "Company"), a leading AI company, announced today that the Company signed a partnership agreement with a ...

Recent investments in contact center AI are reshaping the industry with better response times, issue resolution and enhanced customer service experiences. As customer expectations rise and the demand ...

In this episode of "CX Decoded," Dom Nicastro, editor-in-chief at CMSWire, delves into the transformative impact of AI on customer service, featuring insights from Raj Krishnan, partner of technology ...

Customer service is on the brink of a major transformation in 2024 Four trends that will drive a better AI customer experience You’ve just assembled your new grill, but you’re stumped on how to hook ...

MELBOURNE, Australia--(BUSINESS WIRE)--Hansen Technologies (ASX:HSN), a leading global provider of software and services to the energy, water and communications industries, is pleased to announce the ...

Vice President, Innovation and Digital Transformation, Aravo, Eunice King has said that Artificial Intelligence (AI) will bring about operational efficiency, enhanced customer service, positive impact ...