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BEIJING/HONG KONG (Reuters) -Chinese authorities have asked e-commerce platform operators to stop insisting on merchants refunding customers without requiring the return of goods, to alleviate ...

Opening the door to online commerce is an expedient and profitable way to reach consumers, but those with fraud on their minds also find a way in. Now, it is becoming tougher to distinguish those with ...

NEW YORK--(BUSINESS WIRE)--Riskified (NYSE:RSKD), a leader in ecommerce fraud and risk intelligence, today published its “Returns, refunds & exchanges: Global insights and policy playbook 2024,” a ...

Lax return policies and lenient fraud prevention measures are fueling a surge in ecommerce fraud, ultimately burdening consumers with higher prices and diminished trust in online shopping. Ecommerce ...

Chinese authorities have asked e-commerce platform operators to stop insisting on merchants refunding customers without requiring the return of goods, to alleviate financial pressure on merchants, two ...

Annual refund volumes in the global retail sector increased 18.1 % in 2025, while refund value rose 12.7% year-on-year, according to ACI's annual Global Ecommerce Report. ACI Worldwide (NASDAQ: ACIW), ...

The shift towards a more consumer-friendly approach comes as these platforms battle for dominance in a highly competitive market. Alibaba, the parent company of Taobao, has always aimed to simplify ...

Research has revealed that so-called era of generous return and refund policies is over. This, according to an update from Riksified (NYSE:RSKD), which revealed that 84% of merchants find abuse harder ...