In this article, Myrna Barakat Friedman identifies various forms of potential conflicts and a roadmap that executives, risk managers and counsel can consider to mitigate the risk of disagreements ...

Visa's collaboration with technology firm ServiceNow aims to create a GenAI-powered approach to managing banks' complex transaction disputes. Even if a bank wins a dispute, it often loses time and ...

Visa has announced an expanded partnership with ServiceNow to enhance its dispute management services. By integrating ServiceNow’s dispute management tools, Visa aims to modernize its processes for ...

TEANECK, N.J., March 27, 2025 /PRNewswire/ -- Cognizant (Nasdaq: CTSH) announced today the launch of an AI-powered dispute management solution in partnership with ServiceNow (NOW) (NYSE: NOW). This ...

The card networks are making customer service a major part of their generative artificial intelligence strategies, using the technology to manage the pressure that can come from mistakes or fraud in ...

Chargeback Management Best Practices: How Businesses Can Reduce Payment Disputes at Scale Your email has been sent For businesses that accept card payments, chargebacks reveal how well fraud controls, ...

Conflict is inevitable; legal disputes are not. As part of their risk management exercise, businesses assess a broad array of weaknesses in their operations. They then establish processes to try to ...