MOUNTAIN VIEW, CA--(Marketwired - June 04, 2015) - Gridstore®, the leader in hyper-converged all flash infrastructure for the Microsoft Cloud-Inspired Data Center today announced the release of a ...

Until earlier this week, the support website for networking equipment vendor Juniper Networks was exposing potentially sensitive information tied to customer products, including which devices ...

Global purchase-to-pay solutions provider Basware has launched a new customer support portal, hosted by enterprise cloud company ServiceNow. Basware says with the new support portal its customers get ...

New platform offers real-time project tracking, energy insights, and proactive service features, setting a new standard for customer experience in the solar industry. The innovative platform gives ...

Using configuration management tool, My Oracle Support connects information about a customer's IT environment with Oracle's support knowledge base Oracle said Monday it is now giving customers more ...

Less-than-truckload provider Con-way Freight has launched a new customer service portal that it said offers more intuitive navigation and expanded capabilities. MyCon-way.com features predictive ...

It’s a known fact. The correlation between customer experience and loyalty is undeniable. More than half of your customers already use social media for customer service, and by the end of 2013, 80% of ...