Discover how top brands create unforgettable customer service experiences that enhance loyalty, build trust and keep people coming back for more. At the heart of this experience are common triggers ...
The Australian Communications and Media Authority (ACMA) has laid down a plan to improve customer service with the release of its Reconnecting the Customer draft public inquiry report. Australian ...
Microsoft will work with consumer support advocate GetHuman.com on the creation of new standards for better customer service industrywide. Several companies, including Microsoft and speech recognition ...
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