Teams across the org need to work together to make customer communication efficient and effective. In this VB Spotlight event, learn how to manage and coordinate customer comms from every department ...

From the moment a borrower expresses interest in getting a loan to the final repayment, a bank’s communication strategies shape the customer’s perception of its lending process. Many financial ...

The rapid advancement and use of artificial intelligence (AI) is transforming our way of life. Every day new tools are introduced with the aim of helping enhance processes to improve work efficiency, ...

Artificial intelligence (AI) is rapidly transforming how we market our products and approach security. Like AI-generated messaging, AI-powered cybersecurity solutions offer a powerful advantage in ...

Are we ready to trust in AI to power the future of customer communications? Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes ...

The shops that win on cycle time, retention, and reputation treat every phase of a repair as part of one connected system.

Ready or not, here it comes. Artificial intelligence is quickly changing the ways we interact with the world. That includes how businesses connect with people. But how do your customers feel about AI?