Major updates to the Facebook Chat Plugin for business websites allow it to be used by people who aren’t logged into Facebook. This will let businesses reach more customers through their website than ...

Messenger hopes to insinuate itself deeper within the customer journey. On Tuesday, Facebook released a closed beta test of a customer chat plugin as part of Messenger 2.2 that allows businesses to ...

Facebook updated its Messenger platform today with new features to better connect businesses and their customers, according to news shared with Mobile Marketer. The update includes additional ...

Facebook has updated Messenger with more business chat features. The social networking giant said Messenger 2.3 will bring deeper engagement between businesses and customers via improved customization ...