Expertise from Forbes Councils members, operated under license. Opinions expressed are those of the author. It’s still the information technology (IT) dark ages despite portal, help desk toll-free ...

PORTSMOUTH, NH / ACCESSWIRE / July 13, 2023 / Today, Instant Technologies, a leading provider of chat-based service desk solutions, proudly unveils Instant Chime V5, a cutting-edge chat-based service ...

Editorial Note: We earn a commission from partner links on Forbes Advisor. Commissions do not affect our editors' opinions or evaluations. The help desk software market is growing rapidly as ...

The rise of social media should horrify any company with crappy customer service. Right now, with minimal effort, any disgruntled customer can use a service like Twitter to voice their complaints to ...