McDonald's has informed franchisees that it is ending an artificial intelligence drive-thru order taking program, a report says. In a message obtained by Restaurant Business magazine, McDonald’s USA ...

Quail Digital and Audivi have formed a global partnership to deliver a Voice AI hardware platform which has been hailed as the ‘future’ for quick service restaurants (QSR) and drive‑thru ordering. The ...

Add Yahoo as a preferred source to see more of our stories on Google. McDonald's is removing its Automated Order Taker technology from over 100 restaurants. The fast-food chain collaborated with IBM ...

As labor costs rise, staffing becomes harder, and customers expect faster, more accurate service, many fast food and fast-casual restaurants are adopting automation. Some are using robots in the ...

McDonald's will stop using artificial intelligence to take drive-thru orders by the end of July to figure out a "future voice ordering solution by the end of the year," according to multiple reports.

(CNN) — McDonald’s is pulling the plug on an AI-powered voice-automated ordering technology it was testing at more than 100 restaurant drive-thru systems in the US, causing a hiccup in the rapid ...

You remember when McDonald’s MCD workers went on strike looking for more money and benefits. At that time, I warned the next step would be the company would turn to AI and avoid this problem in the ...

CHICAGO - McDonald’s is testing out voice-ordering technology at drive-thrus in Chicago as restaurants across the country look to automation to reduce labor costs. McDonald’s is piloting the automated ...