To return an Amazon gift, you will need the 17-digit order number from the packing slip or digital receipt. Gift recipients receive their refund as an Amazon gift card, not to the original payment ...

It's great to get a gift. What's even better? Exchanging that gift for one that fits better or something you actually wanted. As the annual holiday gift exchanges wind down, it's time for the second ...

It is a frustrating moment, but it happens to all of us: You need to make a return – but you realize you don’t have the receipt. Regardless of whether it was a simple mistake of misplacing it, or you ...

Christmas time is here. That means shopping. Eating. Family. Fun. Snow, well, maybe not in Florida unless you're at Snowcat Ridge. Did we mention shopping? While you're out there searching for the ...

Did you order an Amazon gift for a loved one that didn’t quite live up to expectations? Did someone send you an Amazon Christmas present that didn’t fit or work for what you need? If you have any ...