Model Context Protocol (MCP), a new open standard that defines how AI systems connect to data and tools, helps solve the ...

ServiceNow Inc. today introduced a new customer relationship management platform and two tools that will make it easier for customers to use artificial intelligence agents. The software maker detailed ...

Businesses risk losing trust, sales and customer loyalty when they rely primarily on AI for customer service. When customers ...

In 2025, the integration of artificial intelligence into support engineering has revolutionized customer service, enabling companies to provide efficient, personalized and round-the-clock assistance.

AI startup Anysphere has been riding high over the past two months, thanks to the skyrocketing popularity of its AI-powered software coding assistant, Cursor. The company, which was eyed for ...

AT&T is expanding its AI initiatives to generative AI and large language models. The company launched Ask AT&T, an AI tool with various capabilities, including software development. This article is ...

Zeca Media has released a new report examining how AI-driven search tools are reshaping the way customers evaluate and select local service providers in 2025 and beyond. New York, United States, ...

Explore AI chatbot examples like ChatGPT, Gemini, and Jasper, and see how they transform your business' productivity. Artificial intelligence (AI) is transforming business operations by significantly ...

Indianapolis-based Elevance Health, which operates Anthem Blue Cross and Blue Shield in Indiana, is embracing artificial intelligence, or AI, by expanding the use of digital tools such as Virtual ...

The online travel agency has invested in AI to boost the productivity for Expedia's workforce and make travel hiccups easier ...